User Guide

Becoming a borrower on Flender is easy and only takes a few minutes to get set up. Just sign up for an account and follow the steps below to get started.


This guide will show you step-by-step how to raise money on Flender and covers:

  1. Complete your profile
  2. Publish a campaign
  3. Invite people to lend
  4. Loan repayment

If you have any other questions about Flender please visit our FAQ page to find out more.


Complete your profile

When you sign in you'll see your dashboard. At the top you'll see the steps you'll need to complete before creating a campaign. Just follow the instructions and you'll be set up in no time.

Complete Flender Profile

Verify your identity

To verifiy your ID you just need to upload a couple of things. The easiest way to do this is to take photos of the required items and submit them through our app. Items you need are:

  1. Copy of a photo ID (driver’s license or passport)
  2. Copy of a recent personal bank statement
  3. And if you are a business...

  4. Copy of a recent business bank statement

Our compliance team will check your documents and will let you know by email once verified so you can create and publish your first campaign.


Publish a campaign

Your campaign is a page that lenders see that describes what your loan is for. Use our campaign wizard to create an attractive campaign for potential lenders. just go through the 5 steps and make sure to read the helpful tips to get the most out of Flender.

Flender Campaign Wizard

You can preview your campaign at any time to see how it will look to lenders.

Flender Campaign Preview Button

Your campaign preview is completely private until you click publish.

Flender Campaign Preview

Make it as attractive as possible to help motivate people to lend.


Invite people to lend

Once your campaign has been published you need to invite people to invest. Your campaign is private so only people you invite or share with will see it and be able to lend you money.

(Note: We'll soon be adding the option to make your campaigns public which will display them in a public marketplace so anyone can find and invest in your campaign).

Share Campaign

Sharing your campaign

You can share a personalised link (e.g. on your social networks) or invite individuals by email. The more people you share with the quicker you'll reach your funding total.

There are two places to invite lenders. You can invite when you are signed in from the app; Just look for the green button...

Share Campaign

You can also invite lenders from the live campaign...

Share Campaign

Once you have raised the money you wanted you can then proceed with your loan and it will be transfered to your bank account.

Share Campaign

You can procceed with your loan at any time and withdraw the money you have raised so far. You dont need to wait until you have reached your funding total.


Loan repayment

You can keep up-to-date on your repayments from the Campaigns page of the Flender app.

Share Campaign